Apparel will be considered for exchange only, within 30 days of purchase. All other purchases are final sale and will not be refunded in any way. This includes: original artworks, tattoo deposits, art prints of all types, stickers, buttons and any other merchandise purchased through the Aoi Artistry company.
The shipping and transportation of merchandise is often times unpredictable, especially internationally. Please be patient if you are waiting on a package from Aoi Artistry. The payment of shipping and handling is non-refundable, under all circumstances: If you are approved for an exchange of apparel, you will potentially be charged for additional shipping costs.
If you have any questions or concerns regarding these terms, feel free to contact us.